Utility customers are billed monthly, and payments are due monthly.
If You Do Not Receive A Bill, Please Contact Our Office at (904) 209-2700, Option 4, Monday- Friday, 7:30 am to 4:30 pm.
Our automated phone system and Online Bill Pay are available 24 hours a day / 7 days a week, to make a payment, check your account balance, and view your payment history.
You may apply for new water/sewer service by calling Customer Service at (904) 209-2700.
A $100.00 deposit is due at the time of application, and a $30.00 new service charge will be added to the first month’s bill.
New water and sewer service accounts established before noon will be turned on the same day.
Every user of the County Water and/or Wastewater service system shall pay or cause to be paid a deposit of $100.00 as required in County Ordinance 2022-37.
A copy of the Ordinance can be viewed at the Utility Department or the Clerk of Court website.
Customers may apply for Disconnection of Service:
If the request is not made in person, an additional form of identification such as customer’s last 4 digits of their Social Security Number or Driver’s License Number is required.